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Schermerhorn et al. (2005) defined organizational behavior (OB) as “the study of human behavior in organizations”. As the criminal justice system is composed of agencies and people, the salient understanding of how everything works in this system is vital for them to achieve their objectives as an organization. Schermerhorn et al. (2005) explained that OB “is a multidisciplinary field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics”.
Thus, it is only right to apply OB in criminal justice agencies because it will guide them as an organization to develop a better work-related understanding between people that comprise the agencies, since OB will enable them to come up with applied disciplines based on scientific methods that include contingency approaches, where people can recognize the management practices that fit any situation they might encounter.
The important elements of organizational behavior are developing high performance work dynamics, making people adapt to any change, meeting the demands of the clients and applying organizational concerns for ethical behavior and social responsibility. For criminal justice system, OB elements were identified by LaFave and Israel (1991) by illustrating eight goals for an ideal criminal justice system:
The lawyers of the victim wanted to pursue the wrong man, but the district attorney (DA) thought otherwise because though the circumstances strongly pointed to guilt, the evidence wasn’t there. Five years later the real murderer later wound up implicating himself when he spoke about the killing. Fact is that he was a burglar who panicked when the victim had returned to the apartment. He killed her, and then he set the bed ablaze.
If not for the wise DA’s decision, the innocent man might have gone to jail. In an interview by Lechliter (2008), Shiela Berry, a victim/witness coordinator who was involved in that case, explained that although forensic evidence is a powerful testimony against a crime, criminal justice enforcers “must hold themselves to the highest of standards in order to avoid becoming a contributing factor to a miscarriage of justice”. It is important that people in the criminal justice system to remain objective and to stay honest and ethical. No shortcuts should be taken and a proper process should take place to avoid errors.
Ultimately, OB should be emphasized within criminal justice organizations because it is linked to how cultures are created, the mechanisms which transmit culture to new employees, the role of leaders in the transmission of culture, and how culture can be influenced by administrators. Future research in criminal justice OB will have to address the importance of organizational culture and offer suggestions on how it can be create
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